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IT audit and technology assurance: questions for the audit committee

The technology-assurance questions an audit committee must ask — whether general IT controls work, whether personal data is processed lawfully under POPIA, whether the data behind the reports is reliable, and who remains accountable under the PFMA.

By Justin Kettle · Founder & Managing Director

Published · Updated

Illustrative photograph: Immo Wegmann · Photo source

IT audit and technology assurance is the independent testing that tells an audit committee whether an institution's technology and data are controlled, lawful and reliable.

For South African public institutions and complex private enterprises, the committee has to look past the assurances of vendors and internal project teams to verify statutory compliance, data integrity and internal controls.

Why the audit committee owns technology assurance

Under Chapter 9 of the PFMA, National Treasury obligates the appointment and composition of audit committees across public-sector institutions. Historically those committees focused on traditional financial oversight and accounting controls. But as public entities and private bodies digitise their operations, the technology infrastructure and data pipelines have become central to financial management, operational performance and statutory reporting.

In that environment, the committee cannot lean on optimistic status updates from the delivery team, an internal IT manager or an external vendor. Independent technology assurance and IT-audit testing are what give the committee objective evidence that the systems are properly controlled, compliant with the law and resilient against failure. Exercising that independent scrutiny over technology risk is how an audit committee meets its statutory governance role and supports transparency across the institution.

Are the controls over the technology working

Under the PFMA as administered by National Treasury, accounting officers and accounting authorities carry explicit duties to operate basic financial management systems and maintain effective internal controls. The general controls over the technology — user access, change management, privileged access and data backup — are the foundation of financial integrity and operational stability. The committee should evaluate independently whether those controls are properly designed and operating effectively in practice, so that unauthorised access, unapproved changes or data corruption are prevented. A weakness in the general controls undermines the reliability of everything built on top of them, exposing the institution to loss, disruption and fraud.

Is the data lawful and secure

Where a platform collects, processes or stores personal information, technology assurance has to test compliance with the privacy law. POPIA establishes conditions that set minimum requirements for the lawful processing of personal information by public and private bodies. It expressly addresses the rights of data subjects on automated decision-making and unsolicited electronic communications, and it regulates the transfer of personal information across the borders of the Republic.

Oversight and enforcement sit with the Information Regulator of South Africa, an independent body established in terms of section 39 of POPIA, subject only to the Constitution and the law and accountable to the National Assembly. In terms of section 55 of POPIA, a responsible party must register its information officer on the Regulator's Information Officer Portal before that officer assumes their duties. The committee should verify that the system architecture actually enforces the POPIA processing conditions and the cross-border rules, and that the information officer is registered.

Under Chapter 9 of the PFMA, National Treasury obligates the appointment and composition of audit committees across public-sector institutions.

— Synthesis of South African regulatory guidance

Is the reporting reliable

Under the PFMA as administered by National Treasury, public financial governance turns on an outputs-driven approach that requires timely reporting against predetermined objectives. Because the annual report, the financial disclosures and the operational performance indicators are generated directly from digital systems and enterprise databases, the committee has to assure the integrity of the data pipelines underneath them. If those databases hold unverified, duplicated or manipulated data, the resulting dashboards and statutory performance reports present inaccurate conclusions, eroding public trust and misleading the oversight bodies.

Independent technology assurance gives the committee the verification that the performance metrics, financial figures and operational reports rest on timely, accurate and uncorrupted data.

Accountability and acting on findings

The audit committee performs an advisory and oversight function, giving leadership independent evaluation and counsel. Operational implementation and the remediation of controls stay the direct responsibility of executive management, led by the accounting officer or accounting authority. Under the PFMA, the division of responsibility assigns policy direction to the political head, while the accounting officer or accounting authority keeps the non-delegable duties to maintain the basic systems, preserve internal controls and prevent budget misallocation.

An accounting officer or accounting authority who is negligent or fails to meet those duties faces strict disciplinary sanctions under the PFMA, up to dismissal, and potential prosecution for financial misconduct. So when a technology audit surfaces a control weakness, a security vulnerability or a point of statutory non-compliance, the committee has to make sure management puts a corrective plan in place promptly and sees it through.

What good looks like

An effective approach to IT audit and technology assurance is marked by rigorous independent testing, proactive committee scrutiny and uncompromising statutory alignment. Well-governed South African institutions build assurance plans that validate the general IT controls, protect system integrity, and verify that the performance disclosures reflect genuine progress against the predetermined objectives under the PFMA. They confirm full compliance with the POPIA processing conditions, enforce the cross-border safeguards, and keep their information officer registered with the Information Regulator under section 55.

Audit committee members, accounting officers, accounting authorities and information officers hold a clear line between advisory oversight and management execution, and make sure the audit findings are acted on without delay. By insisting on objective technology testing, the committee meets its Chapter 9 duties under the PFMA, protects institutional assets, and keeps digital transformation controlled, lawful and aligned with public value.

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Frequently Asked Questions

What is IT audit and technology assurance?

IT audit and technology assurance is the independent testing that informs an audit committee whether an institution's technology and data are controlled, lawful, and reliable. This independent scrutiny provides objective evidence that systems are properly controlled, compliant with relevant laws, and resilient against potential failures.

Who does IT audit and technology assurance apply to, and what is the audit committee's role?

IT audit and technology assurance applies to South African public institutions and complex private enterprises, where audit committees are obligated to provide oversight. Under Chapter 9 of the PFMA, National Treasury mandates the appointment and composition of audit committees across public-sector institutions. The audit committee's role is to exercise independent scrutiny over technology risk, fulfilling its statutory governance function.

Why has technology assurance become critical for audit committees?

Technology assurance has become critical because, as public and private bodies digitise operations, technology and data are now central to financial management, operational performance, and statutory reporting. Historically, audit committees focused on traditional financial oversight, but this shift means they can no longer rely solely on internal or vendor assurances. Independent assurance is essential to verify controls, compliance, and resilience in this digital landscape.

What does effective IT audit and technology assurance entail in practice?

Effective IT audit and technology assurance involves rigorous independent testing, proactive committee scrutiny, and uncompromising statutory alignment. This entails validating general IT controls, protecting system integrity, and verifying performance disclosures against PFMA objectives. It also confirms full compliance with POPIA processing conditions, enforces cross-border safeguards, and ensures the information officer is registered with the Information Regulator under section 55.

What are the common pitfalls or consequences of failing in technology assurance?

A common pitfall is failing to independently verify general IT controls, which can expose the institution to loss, disruption, and fraud. If databases contain unverified or manipulated data, statutory reports will present inaccurate conclusions, eroding public trust and misleading oversight bodies. Furthermore, an accounting officer or authority negligent in their duties faces strict disciplinary sanctions under the PFMA, including dismissal and potential prosecution for financial misconduct.

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